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Legal — updated 11 August 2026

Refunds

Short, because the policy is simple.

Draft. These terms are written in plain language and are pending review by a Malaysian lawyer. If anything here matters to a decision you are making, ask us and we will confirm it in writing.

The first month

The first month is free. If you do not like the site, you walk away having paid nothing. This is deliberate — you should not have to gamble on us.

Monthly subscription

Cancel any time with 30 days' notice. We do not refund part-months, but we also will not bill you again after you cancel.

One-time fees

Setup and add-on fees cover work already done and are non-refundable once that work has started. If we have not started, you get it back in full.

Hardware deposits

The RM200 printer deposit is refunded in full when the printer is returned undamaged, normally within 14 days of us receiving it.

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